![]() Make sure your receiver can actually handle it and that you've turned on all the relevant settings on your devices that support the type of signal you're trying to pass through (such as "enhanced mode" or deep color or HDR mode for some receivers' or TVs' HDMI ports). This is especially true with HD and 4K signals. Are you using an audio/video receiver to switch between your devices? Some receivers may not accurate pass through the signal from your PS4, which can lead to handshake/recognition issues. A cable capable of transmitting Ultra HD/4K signals will be clearly labeled "high speed." Also, note that 4K and HDR signals require a so-called "High-Speed HDMI Cable." Don't worry about numbers or other designations. Your cable may be damaged, even if you cannot see the damage from outside, or you may be using the wrong cable. By using a different screen, you may be able to see if the issue is caused by the console or your other TV and you'll be able to access the PlayStation 4's Sound and Screen menu and manually set the video output settings to a configuration compatible with your preferred display device. You will now be able to select a solution your TV actually supports (consult your manual) - or start with a low resolution and work your way up. ![]() You can now select the Change Resolution option and your PS4 will restart. ![]() Now, hold the power key and keep pressing it until once again you hear a second beep. Hold down the power key until you hear a second beep and the console's light is off. First, make sure your PS4 is really turned off.
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